Frequently Asked Questions
Find answers to common questions about That Boho Home products, orders, shipping, payments, exchanges, and customer support.
That Boho Home is a home furnishing brand offering stylish, comfortable, and quality bedding products designed to make every home feel warm, beautiful, and easy to live in.
That Boho Home offers bedsheets, fitted bedsheets, comforters, pillow covers, duvet covers, mattress protectors, curtains, kids bedding, towels, and other home furnishing essentials.
You can contact our support team on +91 9253091799.
For quick chat support, WhatsApp us on +91 9253091799.
Our support team is available Monday to Saturday, 10 AM to 6 PM IST. For the fastest response, WhatsApp is the best way to reach us.
That Boho Home bedsheets are made using soft, breathable, and durable fabrics such as pure cotton and premium cotton-blend materials. They are designed for everyday comfort and a smooth sleep experience.
Our bedsheets generally range between 144 TC to 300 TC, depending on the product. Higher thread count gives a finer, smoother, and more premium feel.
Yes, our fabrics are soft, breathable, and gentle on the skin. They are suitable for regular use and comfortable for Indian weather.
Our products are made with quality dyes and are designed to be fade-resistant. For best results, wash in cold water, use mild detergent, and avoid drying under harsh direct sunlight.
Cotton-blend bedsheets usually have no shrinkage and retain their shape well. Pure cotton bedsheets may have minimal shrinkage after the first wash, which is natural for cotton fabric.
You can place an order directly through our website by selecting your product, choosing the size or variant, adding it to cart, and completing checkout.
Yes, you can place an order through WhatsApp by contacting us at +91 9253091799.
Yes, we accept bulk orders and selected customized size orders. For bulk pricing or customization details, WhatsApp us at +91 9253091799.
Yes, we offer premium gift packaging for weddings, housewarmings, festive gifting, corporate gifting, and special occasions.
Yes, That Boho Home runs seasonal offers, festive deals, combo offers, and coupon codes from time to time. Follow our social media or WhatsApp updates to stay informed.
We accept UPI, credit cards, debit cards, net banking, leading wallets, and Cash on Delivery where available.
Yes, COD is available for many locations across India. However, COD may not be available for some pincodes or selected products due to courier restrictions.
Yes, online payments are processed securely through trusted payment gateways.
Do not worry. If the amount was deducted, it is usually refunded to the same account within 3–5 business days. You can try again using another payment method or contact us on WhatsApp at +91 9253091799.
Orders are usually dispatched within 24–48 hours after confirmation. Delivery generally takes 3–4 working days in Delhi NCR and 5–7 working days for the rest of India.
Once your order is dispatched, you will receive tracking details via SMS, email, or WhatsApp. You can also contact our support team on WhatsApp at +91 9253091799.
Please check the tracking link shared with you. Delivery can sometimes be delayed due to weather, holidays, courier load, or local restrictions. If your order exceeds the expected timeline, contact us on +91 9253091799.
Please check with your family members, neighbours, security guard, or around your doorstep. If you still cannot find the package, contact us immediately on WhatsApp at +91 9253091799 so we can investigate with the courier.
You can request an address change before the order is dispatched. Once shipped, address changes may not be possible.
Yes, exchange requests can be raised for eligible cases such as wrong product, wrong size, or defective item, as per That Boho Home policy.
Please contact us within 24 hours of delivery with your order number and clear photos or videos of the issue. Our team will review and help you with the exchange process.
If you receive the wrong size, please contact our team within 24 hours of delivery with photos and order details. Exchange support will be provided after verification.
Returns may not be available for all products. However, exchange support is provided for eligible wrong, damaged, or defective items as per policy.
WhatsApp us at +91 9253091799 with your order number, issue details, and clear product photos/videos.
You can request cancellation before the order is dispatched. Once the order is shipped, cancellation may not be possible.
Prepaid orders may not be eligible for cancellation once processed or dispatched. Please contact support as soon as possible.
COD orders can usually be cancelled before dispatch. Contact our team immediately on WhatsApp at +91 9253091799.
Yes, you can request to withdraw your cancellation request if the order has not already been cancelled or processed.
Yes, international delivery may be available for selected locations. Delivery availability, charges, and timelines depend on the country and courier service.
Please contact That Boho Home support on WhatsApp at +91 9253091799 before placing an international order. Our team will confirm availability, shipping charges, and delivery timeline.
No, international shipping charges vary depending on the delivery country, parcel weight, and product size.
Yes, customer reviews help shoppers understand real product quality, comfort, and experience.
You can visit the product page, go to the review section, give a star rating, and share your experience.
Yes, you can share product photos or videos through the website review section or WhatsApp us at +91 9253091799.
Yes, if you want to update or remove your review, contact our support team with your product name and registered contact details.
If you didn't find your answer, feel free to reach out.